Managed Services Features
Dedicated, Vetted Genius
You are partnering with U.S. based, college educated, dedicated, and vetted genius's.
Project Manager
We leave no rock uncovered. We provide a project manager to your account to ensure tasks, projects and core department objectives are met. Our Project Managers assist your Genius Evangelist in auditing your account and moving work forward.
Response Time
Why wait days or hours? We have a 5 minute response time to ensure we stay fresh on your request.
On/Off Subscription
No contracts ever! Scale when you want, quit when you want. Monthly and annual subscription options available. No hidden fees and no gotchas!
Transparency Tracking
We are fanatic about time. We monitor non-work related activities to improve staff work productivity. We monitor application use, website visits, keystrokes, active working and idle time to increase department efficiency.
Interval Flash Reporting
Our interval flash reports are touchpoints that communicate at beginning of day, mid-day, and end of day to ensure that you are receiving up-to-date information on your department and it's progress.
Alerts & Monitoring
Take immediate action with department alerts for incident management. We monitor department operational thresholds and goals. Get notified and reduce negative outcomes and incidents.
Productivity Monitoring
We track our own progress and efficiency in every department, placing our work on display. We are transparent - see your work moving forward.
Security Monitoring
Geniousity takes confidentiality and data protection seriously. It's your company data and we take serious measures to ensure that your information is safe and secure. We monoitor computer activities, file operations, internet activities, reports download, email and more.
Talent Alignment
We partner you with talent who is vetted and experienced. We believe in aligning you with talent that possesses the skillset, and capacity in the department they work.
Disaster Recovery
Disasters happen often! With Geniousity, we provide the ability to stay operational. We minimize disruptive events by removing risks such as burglary, fires, local power outages, floods, earthquakes and more.
Ownership of Works
We understand that your intellectual property is of the upmost importance. We honor your confidential and sensitive information. Geniousity collaborates with you regarding your NDA's and your ownership of works.
Department Dashboard
See your department data in meaningful ways. Explore and visualize stories, not just data. Explore metrics and dashboards that highlight department trends and patterns. Every department offers an exclusive dashboard so you can visualize your core activities.
Communicate
We work with it all. Communicate with your genius evangelist via chat, email. SMS, Slack, Zoom, or even a phone call.
Smart Department Integration
Geniousity offers integrated virtual departments that collab together via automation, Ai and quality control procedures. As you add departments, each department is perfectly synched with Geniousity "Smart Sync" empowering you to operate a virtual enterprise anywhere, anytime.
Powering every department of your front and back-end operations.
Multiple virtual departments. One single source of truth.
Geniousity’s managed services enable business users to harness the collaboration of dedicated virtual departments that manage your front and back-office demands supported by real-time, visual analytic data.
Interactive Dashboard Features
Interactive Dashboard
See real-time department metrics in our interactive dashboard. Roll-over feature to see immediate insights into your departments projects and task.
Single Source of Truth
No more waiting on absent managers or monthly reports. See every department, every project, every task in one platform.
Filtering
Dynamically change the filters and grouping of a metric, based on date, number, or categorical logic.
Slicing & Drilling
Pivot your data to display it by some categorized groupings. Drill into a metric to see raw transactional data that makes up the aggregated visual.
Compare Dates
Display your data in comparison to a prior time period.
Sort & Limit
Limit and organize the data displayed when there is no time-based component.
Expand Mode
View and interact more in-depth with a single metric on the dashboard.
Chart vs. Table Mode
Switch from the metric chart view to a table view to see what the underlying data looks like.
Sharing
Share a dashboard via email, display a dashboard on a TV to get insights and metrics in front of your whole team and company, generate and share public URLs for each dashboard, and even export tables of transformed data.
Happy ever after...managed virtual departments and data.
Power on a virtual department and see work move forward, synced with real-time visible data, increasing measurable business outcomes.